As we step into the new year, businesses are gearing up to welcome a fresh wave of talent — our 2024 hires. To ensure the success and longevity of these new team members, providing effective feedback is paramount. According to a survey from Textio, employees with low-quality feedback were 63% more likely to leave their jobs. In this blog post, […]
Read moreNo one would argue that a new VP of Sales or Operations is a key hire. After all, they probably have a hefty six-figure salary and will manage hundreds of staff members. The impact of a bad hire is potentially very high. Compare that to a commodity role like a call center agent: one person out of a team of […]
Read moreIn a recent team development workshop, a client asked about the habit of responsiveness and whether we had seen a trend of the responsiveness habit increasing due to the demands of today’s society and business pace. It was a great question and we have some data on responsiveness for teams and individuals, but I had never thought to link the two until […]
Read moreIn the TV show Mad Men, Betty Draper epitomized the ideal of American womanhood in the go-go era of the 1960s. She was Grace Kelly gorgeous and Bryn Mawr-educated with a drop dead handsome husband who was minting money as a successful Madison Avenue ad agency partner. She presided over a stately Colonial manse with a spectacular wardrobe and a housekeeper […]
Read moreWhen I first graduated from university in England, I started at an entry level position with a 10 person company. The pay was average (£10,500 back in 1990 if I remember correctly), and I had an average vacation allowance of five weeks. Yes, you read correctly – FIVE weeks. Right off the bat. No earning 10.75 hours a month. No […]
Read moreSo you’re off and running this year! Are you sticking to the pace, well-trained, conditioned and hydrated, nutrition packed or are you flat out sprinting, haven’t run in a while, thinking you’ll wing it and somehow you’ll cross the corporate finish line and advance into an uncertain future? Why did you start the race to begin with? Just sounded good […]
Read moreThey can bring you up, or they can bring you down. Why is it that we spend the majority of our time focusing on the numbers, dare we say dollars, when we all repeat, “Our people are our greatest asset?” Yet our people don’t get the focus. Our people ~ employees and customers ~ make or break those numbers that […]
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