I have been leading a lot of discussions and training courses lately where the focus has been on making a solid first impression. Making a good impression through your how you act and speak enhances your credibility with colleagues, friends and acquaintances. I admit to being a bit of a grammar snob, and to frequently basing my first impressions of […]
Read moreHalloween is tomorrow! Sugar fiends rejoice! In the spirit of the holiday, I present you with this communication treat: Eliminate trick words in your writing that undermine your message. A few examples of trick words are: It. “It” is a pronoun, and a lesser caliber stand-in than he, she or they because it is too often used as a nondescript, vague filler word […]
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